Introduction
At Khiladi Anari, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and mobile application (collectively, the "Platform").
By using the Platform, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use the Platform.
1. Information We Collect
Personal Information
When you register on the Platform or use our services, we may collect the following personal information:
- Name: Your full name as provided during registration.
- Mobile Number: Your phone number for account verification and communication.
- Email Address: Your email for account management and notifications.
- Date of Birth: To verify that you are 18 years or older.
- Location Information: Your state or region to ensure compliance with geographical restrictions.
- Profile Picture: Optional, if you choose to upload one.
Usage Data
We automatically collect certain information about how you use the Platform, including:
- Device Information: Type of device, operating system, browser type, and version.
- IP Address: Your Internet Protocol address for security and location verification.
- Contest History: Information about the contests you join and your performance.
- App Activity: Pages visited, features used, time spent on the Platform, and interactions.
- Log Data: Server logs, error reports, and diagnostic information.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us remember your preferences and improve functionality. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Account Management: To create and manage your user account.
- Communication: To send you the app download link via SMS, account notifications, updates, and promotional messages.
- Platform Improvement: To analyze usage patterns and improve our services, features, and user experience.
- Security: To detect and prevent fraud, unauthorized access, and other illegal activities.
- Compliance: To ensure compliance with legal requirements and geographical restrictions.
- Customer Support: To respond to your inquiries, complaints, and support requests.
- Personalization: To provide personalized content, recommendations, and features based on your preferences.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
Service Providers
We may share your information with trusted third-party service providers who assist us in operating the Platform, such as:
- SMS gateway providers for sending app download links.
- Cloud hosting services for data storage.
- Analytics providers for understanding user behavior.
- Customer support tools for managing inquiries.
These service providers are contractually obligated to protect your data and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required by law, court order, or government authority. This includes situations where disclosure is necessary to:
- Comply with legal obligations.
- Protect the rights, property, or safety of Khiladi Anari, our users, or the public.
- Investigate or prevent fraud, security breaches, or illegal activities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner. We will notify you of any such change and provide you with choices regarding your data.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of sensitive data during transmission and storage.
- Secure servers and firewalls to prevent unauthorized access.
- Regular security audits and vulnerability assessments.
- Access controls to limit who can view or modify your data.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.
If you delete your account, we will remove your personal information from our active databases, but some data may remain in backup systems for a limited period for legal or security reasons.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can update or correct inaccurate information in your account settings.
- Deletion: You can request the deletion of your account and personal data, subject to legal obligations.
- Opt-Out: You can opt out of promotional communications by following the unsubscribe link in our emails or contacting us.
- Data Portability: You can request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at support@khiladianari.com. We will respond to your request within a reasonable timeframe.
7. Children's Privacy
Khiladi Anari is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a person under 18, we will delete it immediately.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@khiladianari.com so we can take appropriate action.
8. Third-Party Links
The Platform may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any external sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We may also notify you of significant changes via email or through the Platform.
Your continued use of the Platform after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your information.
10. International Data Transfers
Your information may be stored and processed in servers located in India or other countries where our service providers operate. By using the Platform, you consent to the transfer of your data to these locations. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Email: support@khiladianari.com
Address: No.173/A 1st Main Road, KHB Colony, Bengaluru, Karnataka, 560050, India
We are committed to addressing your concerns and will respond to your inquiries as promptly as possible.